Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping policy carefully so you know what to expect when placing an order.
Order Processing
All orders require 1–3 business days to process before they are shipped. Processing time covers order verification, quality checks, and packaging. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Destinations & Estimated Delivery Times
We currently ship to the following countries. Delivery timeframes are estimated from the date of dispatch and do not include the processing period.
| Country | Estimated Delivery Time |
|---|---|
| United States | 2–5 business days |
| Canada | 5–10 business days |
| Australia | 10–30 business days |
| New Zealand | 10–30 business days |
Important Notes
- Business days are Monday through Friday, excluding public holidays.
- Delivery timeframes are estimates and are not guaranteed. Delays may occasionally occur due to customs processing, weather conditions, or carrier disruptions.
- International orders (Canada, Australia, and New Zealand) may be subject to customs duties, taxes, or import fees upon arrival. These charges are the responsibility of the customer and are not included in the order total.
- Once an order has been dispatched, we are unable to modify the shipping address.
Questions?
If you have any questions about your order or our shipping policy, please don't hesitate to reach out to our customer support team. We're happy to help!
Feel free to let me know if you'd like to adjust the tone, add a section (like a returns policy or free shipping threshold), or make any other changes!